FAQ

  • What is a dieline template?

    A dieline template serves as a layout that ensures a proper layout for printed packaging. It’s a diagram that shows all of the cutlines and folds of your custom packaging.

  • Can I order a sample before making a bulk purchase?

    Yes, you can purchase a physical sample of your order before ordering in bulk; once you’re satisfied with the result, we can proceed further with the manufacturing process.

  • What is your MOQ (minimum order quantity) policy?

    We do not have any minimum order quantity policy; you can order as many boxes as you desire. Please note the price may vary from per piece to bulk.

  • What format should I provide my artwork to you in?

    Please send us your artwork in a dieline file (PDF or AI format) that can be edited in Adobe Illustrator. Please keep the dieline as a separate layer in your AI file, and be sure to follow all of these dieline design tips to ensure your artwork file is production-ready.

  • Are you a trading company or factory ?

    We are the OEM manufacturer which specialized in plastic packaging boxes more than 20 years in China. We provide one-stop packaging solution service, from design to delivery.

  • Do you provide samples? Is it free or extra charge?

    Yes, we can provide free samples, but the shipping cost collected by yourself.

  • How long is the production time ?

    Generally 10-15 days for the mass production after the deposit received.

  • Do you accept the custom order ?

    Yes, the custom order is acceptable for us. We can customize your brands, and provide high quality products with competitive and direct price.

  • How long is sample lead-time?

    Only 1 days for blank sample, digital proof. 3-4 working days for custom OEM items.

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