In recent years, the global economic development has slowed down, posing significant challenges to manufacturing enterprises. How can companies break through this situation and survive and develop by actively seeking change in such an environment has become a hot topic for entrepreneurs to ponder.
As the saying goes, "survival of the fittest", the continuous changes in the external environment have prompted Xiamen Huandao Packaging Technology Co., Ltd. (hereinafter referred to as "Huandao Packaging") to start reforms from within the company, exploring reforms in improving service quality, strengthening internal refinement management and equipment automation and informationization investment, with obvious results.
Winning customer trust with better service quality
Faced with the serious problem of product homogenization in the packaging industry, intensified vicious competition, and further shrinking profit and survival space for enterprises, Huandao Packaging focuses on the pain points of customers' scattered purchasing time differences and high costs, timely adjusts the company's positioning, transforms into a service-oriented manufacturing industry, and provides customers with one-stop packaging services and comprehensive packaging solutions.
One-stop service means providing customers with a one-stop service from packaging scheme design, packaging product design, material selection, product manufacturing, warehousing and logistics. For core customers, Huandao Packaging also provides "JIT" (just in time) distribution service, which is to deliver the materials that customers need every day to their production lines, achieve zero inventory for customers, reduce logistics handling, improve turnover efficiency, and win a large number of customer praise and orders.
Improving efficiency value with better management procedures
A more optimized and feasible organization and management system is a strong support for enterprise development. In 2016, Huandao Packaging organized the company's management layer to study lean management in Japan Toyota, since then starting the company's lean improvement journey. The company's layout has been continuously optimized and adjusted, from the JIT supply of raw paper to the establishment of a pull-type production mode, realizing the self-flow of materials, saving labor costs, and improving production efficiency. At the same time, Huandao Packaging combines lean production management with Guoxin to develop and use the PMC system to solve command and coordination issues, establish a production planning command center, achieve JIT supply of raw materials, rhythmic production, minimum inventory in production, and 3-day lean manufacturing cycle, laying a solid foundation for customers' fast service.
Injecting development momentum with higher employee quality
"Regularly let management cadres participate in some good entrepreneurship training, let people who understand the enterprise, understand the company's operation and management, understand product technology, understand customer needs, take various core or management positions, lay a foundation for the company's stable operation and development." Huandao Packaging adheres to the learning mode of going out and inviting in, inviting high-quality training counselors to the company every year to give lectures and do projects. Such as the cooperation with Guoxin Enterprise Management on "Target Performance Management System" and "PMC System", which makes the company have clear business goals and methods, condense team productivity and creativity, liberate management constraints. Playing the role of teamwork, demonstrating collective wisdom, making good products through group efforts, serving customers well, and putting the enterprise into a benign development track. In the past five years, Huandao Packaging's performance has increased by 30% annually compounded, per capita output value has doubled, failure cost rate has dropped to 60%, inventory has dropped by 80%, achieving stable operation and sustainable development due to vigorous promotion of employee quality training and matching system management.
Securing enterprise foundation with updated equipment investment
To meet the market's demand for high-quality packaging, Huandao Packaging continues to increase investment in automation equipment, investing 30 million yuan in upgrading processing equipment successively to achieve production automation, significantly improving per capita output value and unit area output value, and creating a safer, more efficient and labor-saving working environment for employees.
At the same time as hardware investment, Huandao Packaging also attaches more importance to software upgrades. In 2022, it cooperated with Yinzhi Interconnection to launch a set of specialized ERP system and MES system for the packaging industry, which can automatically accept orders, automatically schedule production, and track order progress in real time. It can also dynamically update and share data from business, customer service, production planning, production, warehousing in real time, greatly improving production "transparency" and customer satisfaction. (Lin Sitong)